06-05-2013, 02:32 AM
We have a site where we recently installed a W52P setup... one base and two handsets.
Everything appeared to be OK the first day or two... but customer complained about phones "falling off registration"... power-off, power-on seemed to bring them back at first... but now we aren't able to get the phones to register with the base.
We can connect to the base and it looks like it is operating normally, but both the handsets now come up and say "REPLACE BASE" on the top line of the LCD.
Base was at firmware 25.20.0.10 and we upgrade to 25.30.0.20. No help.
Anyone have any advice?
Everything appeared to be OK the first day or two... but customer complained about phones "falling off registration"... power-off, power-on seemed to bring them back at first... but now we aren't able to get the phones to register with the base.
We can connect to the base and it looks like it is operating normally, but both the handsets now come up and say "REPLACE BASE" on the top line of the LCD.
Base was at firmware 25.20.0.10 and we upgrade to 25.30.0.20. No help.
Anyone have any advice?