Yealink Forums

Hello,

One of our customer's 2 EXP43 devices stuck on welcome screen one day apart.

Yealink forum only have solution for EXP40.
Do you have a suggestion for this case?

Same problem.
Reboot of the phone and it work for some days then happens again

Did you ever find a solution for this?

Was this ever resolved?

I had the same problem with T48U + EXP43. I contacted the seller and received new firmware 108.86.0.147 (not available on the Yealink website). After the update, everything works fine.

(11-29-2023 04:42 PM)rafal.majek Wrote: [ -> ]After the update, everything works fine.

New firmware helps only on some phones, not on all.
Looks like connecting to another usb port is solution.