Yealink Forums

Hello,

I have a problem with two Yealink T57W. When the user try to do a tranfer attented, he have a message: No emergency number. I don't know why.

When we reboot the phone, the transfert attented works well during 2 or 3 days. And after that, the tranfer attented doesn't work and have this message.

Best regards,
Arnaud ELDIN

(11-29-2022 10:10 PM)aren Wrote: [ -> ]Hello,

I have a problem with two Yealink T57W. When the user try to do a tranfer attented, he have a message: No emergency number. I don't know why.

When we reboot the phone, the transfert attented works well during 2 or 3 days. And after that, the tranfer attented doesn't work and have this message.

Best regards,
Arnaud ELDIN

Hi,

Upgrade the devices with the latest firmware, then reset to factory default, re-provision them and try again.