08-16-2022, 07:16 AM
As per the title, those models are unable to get an IP. I have tried all the suggestions on https://support.yealink.com/en/portal/kn...ec1b681096 but the problem persists.
We have tested the phones on different networks and the problem persists.
What we have found out is that after about 4 days of haveing the phones unplugged, if we try to use them, we are able to get an IP, and it stays registered for about 5 minutes before losing the IP address and they are unreachable. We have factory reset them after that and still no IP address.
We have tested the phones on different networks and the problem persists.
What we have found out is that after about 4 days of haveing the phones unplugged, if we try to use them, we are able to get an IP, and it stays registered for about 5 minutes before losing the IP address and they are unreachable. We have factory reset them after that and still no IP address.