08-02-2022, 04:07 AM
Hi,
We purchased about a dozen Yealink Roompanels. All of them, except one is timing out to a white screen with and back arrow at the top left of the screen. We don't want them to time out like this, but none of the setting changes in Teams Admin affect the panels doing this (disabled screen saver, silent mode, power saving).
All units have been updated to the following versions -
Software type Current version Health status
Teams Admin Agent 1.0.0.202112100118.product Up to date
Firmware 147.15.0.30 Up to date
Company Portal App 5.0.5304.0 Up to date
OEM Agent App 1.15.0.22012709 Up to date
Teams App 1449/1.0.97.2022739901 Up to date
Please any help to get these NOT to go to white screens!
-Don
We purchased about a dozen Yealink Roompanels. All of them, except one is timing out to a white screen with and back arrow at the top left of the screen. We don't want them to time out like this, but none of the setting changes in Teams Admin affect the panels doing this (disabled screen saver, silent mode, power saving).
All units have been updated to the following versions -
Software type Current version Health status
Teams Admin Agent 1.0.0.202112100118.product Up to date
Firmware 147.15.0.30 Up to date
Company Portal App 5.0.5304.0 Up to date
OEM Agent App 1.15.0.22012709 Up to date
Teams App 1449/1.0.97.2022739901 Up to date
Please any help to get these NOT to go to white screens!
-Don