Hi, ive been installing 10x T58W pro's but i have a few strange issues;
* Running technical support firmware now (150.86.0.32 ) but have the same issues on the latest supported firmware ( 150.86.188.2 ).
- when receiving an incoming call , the NAME ID (LDAP) only displays AFTER picking up that call, not when ringing..
- And after a few seconds, the display becomes black with an icon that video is not possible so we can't see CALLER ID and number anymore..
Someone can help me ?
(07-12-2022 05:55 PM)stéphane Wrote: [ -> ]Hi, ive been installing 10x T58W pro's but i have a few strange issues;
* Running technical support firmware now (150.86.0.32 ) but have the same issues on the latest supported firmware ( 150.86.188.2 ).
- when receiving an incoming call , the NAME ID (LDAP) only displays AFTER picking up that call, not when ringing..
- And after a few seconds, the display becomes black with an icon that video is not possible so we can't see CALLER ID and number anymore..
Someone can help me ?
Hi,
150.86.188.2 is Dutch customize firmware from Yealink distributor Lydis.
Have you contacted them regarding this issue?
https://www.lydis.nl/klantenservice
(07-12-2022 10:37 PM)complex1 Wrote: [ -> ] (07-12-2022 05:55 PM)stéphane Wrote: [ -> ]Hi, ive been installing 10x T58W pro's but i have a few strange issues;
* Running technical support firmware now (150.86.0.32 ) but have the same issues on the latest supported firmware ( 150.86.188.2 ).
- when receiving an incoming call , the NAME ID (LDAP) only displays AFTER picking up that call, not when ringing..
- And after a few seconds, the display becomes black with an icon that video is not possible so we can't see CALLER ID and number anymore..
Someone can help me ?
Hi,
150.86.188.2 is Dutch customize firmware from Yealink distributor Lydis.
Have you contacted them regarding this issue?
https://www.lydis.nl/klantenservice
Yes, they said i had to try technical firmware but same issue and they don't know any solution.
(07-13-2022 05:34 PM)stéphane Wrote: [ -> ] (07-12-2022 10:37 PM)complex1 Wrote: [ -> ] (07-12-2022 05:55 PM)stéphane Wrote: [ -> ]Hi, ive been installing 10x T58W pro's but i have a few strange issues;
* Running technical support firmware now (150.86.0.32 ) but have the same issues on the latest supported firmware ( 150.86.188.2 ).
- when receiving an incoming call , the NAME ID (LDAP) only displays AFTER picking up that call, not when ringing..
- And after a few seconds, the display becomes black with an icon that video is not possible so we can't see CALLER ID and number anymore..
Someone can help me ?
Hi,
150.86.188.2 is Dutch customize firmware from Yealink distributor Lydis.
Have you contacted them regarding this issue?
https://www.lydis.nl/klantenservice
Yes, they said i had to try technical firmware but same issue and they don't know any solution.
Hi,
If they don't know a solution, then I suggest raising a ticket at the helpdesk:
https://ticket.yealink.com/