Yealink Forums

We have one T46G where the recipient only hears static. We have swapped out handsets, cords and tried different PBXs just in case. We are running the latest firmware (28.80.0.70) and have done a full factory reset.

The handset plugged into the headset port works fine.

Would this definitely be a hardware issue?

Yes, if you have done all troubleshooting above it must be a hardware issue. Is it a new T46G?

Regards,
James

(09-02-2015 04:34 PM)Yealink_James Wrote: [ -> ]Yes, if you have done all troubleshooting above it must be a hardware issue. Is it a new T46G?

Regards,
James

Yes, brand new. Just installed it.