03-12-2022, 12:48 PM
I cannot get support to respond, I've opened two tickets and I'm about to return this headset.
I plugged it in, the speakerphone worked just fine. The headset didn't but I attributed it to a low battery.
I installed the Yealink USB Connect and it immediately prompt for a firmware update. I clicked on install, it ran, failed and the display just keeps displaying firmware update, do not power down. This went on over night.
I unplugged it, plugged it back in and it give me the same message.
Is there a firmware recovery process?
Thanks,
I plugged it in, the speakerphone worked just fine. The headset didn't but I attributed it to a low battery.
I installed the Yealink USB Connect and it immediately prompt for a firmware update. I clicked on install, it ran, failed and the display just keeps displaying firmware update, do not power down. This went on over night.
I unplugged it, plugged it back in and it give me the same message.
Is there a firmware recovery process?
Thanks,