I've created a talking.xml file and updated it to arrange buttons while on a call and that has worked great.
However, introducing the version of talking.xml that I have, the blind and warm transfer options have disappeared when transferring. I can't seem to find how to reenable those options. Any ideas / suggestions would be helpful.
I wish there was a comprehensive guide that laid out all of the available options for each state. If there is one I cannot find it. Thanks in advance and including my talking.xml file for reference.
Dear Customer,
Can i know which model you are using.
i attached a new template for V85 version, you just need you change the items to enable or disable, please have a check.
Best wishes,
Phil
(06-29-2021 10:24 AM)Phil_Yealink Wrote: [ -> ]Dear Customer,
Can i know which model you are using.
i attached a new template for V85 version, you just need you change the items to enable or disable, please have a check.
Best wishes,
Phil
Phil, thanks for your reply. I'm using T46us and T33Gs.
And in particular what I'm trying to do is to make sure that there is a Swap or a Cancel during transfer if a user reaches voicemail instead of a user on a warm transfer. I've been attempting to put this code in the <Pretransfer> section but it doesn't seem to do anything. There is now a <BeTransferred> section in the newest XML which I don't quite understand when that context occurs.
Hi,
Did you ever get this functioning?
Thanks
(08-15-2021 09:26 AM)frichardson Wrote: [ -> ] (06-29-2021 10:24 AM)Phil_Yealink Wrote: [ -> ]Dear Customer,
Can i know which model you are using.
i attached a new template for V85 version, you just need you change the items to enable or disable, please have a check.
Best wishes,
Phil
Phil, thanks for your reply. I'm using T46us and T33Gs.
And in particular what I'm trying to do is to make sure that there is a Swap or a Cancel during transfer if a user reaches voicemail instead of a user on a warm transfer. I've been attempting to put this code in the <Pretransfer> section but it doesn't seem to do anything. There is now a <BeTransferred> section in the newest XML which I don't quite understand when that context occurs.
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Can you be specific about your situation?