02-02-2021, 10:23 PM
We have Yealink T58A phones on the Zoom Phone network; Firmware is v. 58.85.3.4.
Some users use Bluetooth headsets, and there doesn’t seem to be a one-touch way to end/hang up a call.
To end a call, we have to either
·Put the call on hold; then the hangup button appears on the screen
· Hit the physical headset button (this only disconnects the headset and changes to speakerphone), then hit the speakerphone button to end the call
I went into the web interface of the phone, >Settings>Soft Key Layout, and enabled End Call, but it does not appear anywhere on the phone screen.
[attachment=5888]
Yealink support sent me instructions to enable it but the screenshot they sent is not like my phone
[attachment=5887]
What am I missing?
Some users use Bluetooth headsets, and there doesn’t seem to be a one-touch way to end/hang up a call.
To end a call, we have to either
·Put the call on hold; then the hangup button appears on the screen
· Hit the physical headset button (this only disconnects the headset and changes to speakerphone), then hit the speakerphone button to end the call
I went into the web interface of the phone, >Settings>Soft Key Layout, and enabled End Call, but it does not appear anywhere on the phone screen.
[attachment=5888]
Yealink support sent me instructions to enable it but the screenshot they sent is not like my phone
[attachment=5887]
What am I missing?