Yealink Forums

Hello,

I own three SIP-T22P ip phones.

One day that I wanted to login to one of them and change some settings, I couldn't, although I used the correct password. Then I tried with the other devices but same behavior. Does any one has an idea what happened?

They don't get access from Internet, although they can access it.

How can I do some recovery or something. There's some official procedure to follow? I tried the factory reset but it asks for a password and when I type it, it says wrong password!

Any help will be appreciated, thanks in advance!

Edit:
I solved my problem by opening a ticket in Yealink's support page.
Thanks everyone!

(01-17-2021 01:45 AM)frog.tech Wrote: [ -> ]Hello,

I own three SIP-T22P ip phones.

One day that I wanted to login to one of them and change some settings, I couldn't, although I used the correct password. Then I tried with the other devices but same behavior. Does any one has an idea what happened?

They don't get access from Internet, although they can access it.

How can I do some recovery or something. There's some official procedure to follow? I tried the factory reset but it asks for a password and when I type it, it says wrong password!

Any help will be appreciated, thanks in advance!

Edit:
I solved my problem by opening a ticket in Yealink's support page.
Thanks everyone!

Why didn't you post an answer in this thread? I have the same problem.