09-27-2019, 09:51 AM
Hi,
We are a Genesys PureConnect (formaly Interactive CIC) Intergrater and we had a question of one of our customers if we could user Yealink Phones.
Connecting the Phone to the system is easy enough but they want to use several keys as a Busy Lamp Field.
I do not get them working.
Can you tell me how to configure this, or what documents to read?
Thnx,
Emil
We are a Genesys PureConnect (formaly Interactive CIC) Intergrater and we had a question of one of our customers if we could user Yealink Phones.
Connecting the Phone to the system is easy enough but they want to use several keys as a Busy Lamp Field.
I do not get them working.
Can you tell me how to configure this, or what documents to read?
Thnx,
Emil