09-24-2019, 02:31 PM
T55A
Firmware: 58.15.0.53 and Tested .41
ISSUE:
When dialing outbound we receive the outbound TEAMS ring back for about 2 seconds then it's silent though the call has not been answered yet. The receiving end is still ringing and can answer the call. We have tested multiple TEAMS accounts on multiple T55 Phones with similar results. Also, it's inconsistent where sometimes it will ring 10 seconds without issue. But more than not we are seeing the silent or loss of audio after a few seconds.
Anyone else seeing this or is there a fix (beta)? We are deploying for a large firm next week.
Firmware: 58.15.0.53 and Tested .41
ISSUE:
When dialing outbound we receive the outbound TEAMS ring back for about 2 seconds then it's silent though the call has not been answered yet. The receiving end is still ringing and can answer the call. We have tested multiple TEAMS accounts on multiple T55 Phones with similar results. Also, it's inconsistent where sometimes it will ring 10 seconds without issue. But more than not we are seeing the silent or loss of audio after a few seconds.
Anyone else seeing this or is there a fix (beta)? We are deploying for a large firm next week.