Yealink Forums

Good day -

I am using a Yealink W52P with the latest W52/W56 Firmware, 25.81.0.30. The voicemail picks up after 3 rings or about 10-12 seconds, which is far too quick. I can't find a place to change this.

Can anyone help?

Thanks,
Peter

(06-29-2019 11:26 AM)ettery Wrote: [ -> ]Good day -

I am using a Yealink W52P with the latest W52/W56 Firmware, 25.81.0.30. The voicemail picks up after 3 rings or about 10-12 seconds, which is far too quick. I can't find a place to change this.

Can anyone help?

Thanks,
Peter

Dear Customer,
This is Walter from Yealink Support Team. Nice to work with you.

The reason for this problem is that the waiting time of the phone ringing is too short.
If you want to change the ringing state time on your phone, please auto provision with following parameter :
phone_setting.ringing_timeout = ##It configures the duration time (in seconds) in ringing state. The value ranges from 1-3600s##

Any update, please feel free to let me know.
Best Regards
Walter