Yealink Forums

Hello,

A customer of ours has requested shortcut buttons that will take them straight to the call forwarding page of their Yealink T46S handset (Rather than going to Menu - Features - Call forward - Always forward).

Could anybody advise on how to do this? either through/templates/UAD or BLF.

We are using 3CX (Already asked on the 3cx forums, but we were advised to ask here)

Any help is very much appreciated.

(02-21-2019 09:32 AM)intouchcomms Wrote: [ -> ]Hello,

A customer of ours has requested shortcut buttons that will take them straight to the call forwarding page of their Yealink T46S handset (Rather than going to Menu - Features - Call forward - Always forward).

This can be done through the Enhanced DSS Keys feature. You can find more details about it in the Administrator's Guide: Yealink_SIP-T2_Series_T4_Series_T5_Series_CP920_IP_Phones_Administrator_Guide_V84_11.pdf

In the config file for the phones it would look something like:

Code:

features.enhanced_dss_keys.enable = 1

edk.edklist.1.enable = 1

edk.edklist.1.mname = Frwrd

edk.edklist.1.action = $Icall_forward_always_forward$

linekey.12.type = 73

linekey.12.value = !Frwrd

linekey.12.label = AlwaysForward

Hopefully you can add this code to the phone's provisioning templates. I'm not familiar with 3CX so I can't give you step by step directions on that.

intouchcomms

nickpl