12-19-2018, 05:41 PM
Hi there,
I recently deployed a bunch of T46Gs for one of our clients that were provided by Intermedia. They're getting used to the new phones but said they miss two features their old phone system used to have, which I'm now trying to replicate through line keys or other configuration changes:
1. They want to be able to check voicemail from the phone itself without entering their PIN first.
2. They want to have a line key set up for each other user's extension that operates as a standard Busy Lamp Field (shows a green LED when that user is not on an active call, but changes to red when they are). However, when they press the line key to call the user, they want it to call them via an intercom (immediate connection) rather than the standard speed dial (have to wait for it to ring and the call to be accepted).
Is there any way to do this, particularly the second option, with a custom EDK? Doesn't seem like it'd be too difficult since those features are supported separately, but I'm in a bit over my head. Thanks in advance!
I recently deployed a bunch of T46Gs for one of our clients that were provided by Intermedia. They're getting used to the new phones but said they miss two features their old phone system used to have, which I'm now trying to replicate through line keys or other configuration changes:
1. They want to be able to check voicemail from the phone itself without entering their PIN first.
2. They want to have a line key set up for each other user's extension that operates as a standard Busy Lamp Field (shows a green LED when that user is not on an active call, but changes to red when they are). However, when they press the line key to call the user, they want it to call them via an intercom (immediate connection) rather than the standard speed dial (have to wait for it to ring and the call to be accepted).
Is there any way to do this, particularly the second option, with a custom EDK? Doesn't seem like it'd be too difficult since those features are supported separately, but I'm in a bit over my head. Thanks in advance!