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I set up everything so that the base and handset are registered and I completed the required info in the Yealink registration - sip, username and password. (my SP is Mweb)

just keeps saying REGISTRATION FAILED or REGISTERING

When I press LINE STATUS on my handset it shows the H1 line number but at the bottom is a little red box with an 'X' in it.

Thus the base is correctly set up and working and the handset is set up and working. Just the registration does not work.

(05-07-2018 10:35 AM)TariqPatric Wrote: [ -> ]I set up everything so that the base and handset are registered and I completed the required info in the Yealink registration - sip, username and password. (my SP is Mweb)

just keeps saying REGISTRATION FAILED or REGISTERING

When I press LINE STATUS on my handset it shows the H1 line number but at the bottom is a little red box with an 'X' in it.

Thus the base is correctly set up and working and the handset is set up and working. Just the registration does not work.

Hello TariqPatric,

This is Jensen from Yealink technical team, nice to know you via mail.
Per this, please first check if your account info is correct or not.
Please also provided the PCAP, config.bin and syslog with level 6, so we can analysis:
http://support.yealink.com/faq/faqInfo?id=708

BR
Jensen