Yealink Forums

Aloha,

Currently when you press the history button you see the caller number.

Is there a way where it will show the caller name?

-Matt

(03-21-2018 07:19 PM)mattdarnell Wrote: [ -> ]Aloha,

Currently when you press the history button you see the caller number.

Is there a way where it will show the caller name?

-Matt

Dear Matt,
​
​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!
​
Please kindly go Web UI to configure this as below:

[attachment=4913]

​Any question, please feel free to contact us.

Best Regards

Aishion

(03-23-2018 01:12 AM)Aishion_Yealink Wrote: [ -> ]

(03-21-2018 07:19 PM)mattdarnell Wrote: [ -> ]Aloha,

Currently when you press the history button you see the caller number.

Is there a way where it will show the caller name?

-Matt

Dear Matt,
​
​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!
​
Please kindly go Web UI to configure this as below:



​Any question, please feel free to contact us.

Best Regards

Aishion

This is what I get, when I open the call History - see attached picture.
The names are not in the phones Address book, they are delivered via 3cx. My problem are not the names, but the missing numbers. Even, if there is a name, it would be good to see the number at the first glance, and if there is no name the Number should be displayed, otherwise the listing makes no real sense.
Is this a problem/setting of the phone or of the 3cx phone system?