Yealink Forums

Hi,

I can't seem to figure this one out and would appreciate some help. New to Yealink phones as well. Here is the only thing I can't figure out how to do.

On an active call, I would like a softkey (labled VMXFER) to appear. When pressed, it would initiate a transfer and already know (macro perhaps?) to insert a 7, then do an EDK prompt to ask the user "Enter Ext". The user would enter an extension number, then press SEND which would then send 7+ext input to the PBX.

This button is to transfer a call directly to voicemail on a Netsapiens switch (Transfer 7+ext). I'm testing with a T52s on firmware 70.82.0.36.

Thanks!

HI Oregon，

Please refer to below the parameters which I can test successfully in my side:
#!version:1.0.0.1
features.enhanced_dss_keys.enable=1
edk.edklist.1.enable=1
edk.edklist.1.mname=test
edk.edklist.1.action=$KSoftKey1$7$PEnter Ext&C10&N&M$$Tinvite$

Best Regards,
Lucia

(03-13-2018 08:43 AM)Lucia_Yealink Wrote: [ -> ]HI Oregon，

Please refer to below the parameters which I can test successfully in my side:
#!version:1.0.0.1
features.enhanced_dss_keys.enable=1
edk.edklist.1.enable=1
edk.edklist.1.mname=test
edk.edklist.1.action=$KSoftKey1$7$PEnter Ext&C10&N&M$$Tinvite$

Best Regards,
Lucia

Hi,

Thanks for the reply! Is there another parameter to make the softkey "test" appear on an active call? I can confirm the phone is grabbing this info for it's config file, but there is no change to the softkeys that appear on an active call. I only see Transfer, Hold, Conf, End Call. If I press Transfer, I then only get Directory, 123, and Cancel.

Here is the complete config that the phone is downloading:

account.1.enable = 1
account.1.auth_name = 100y
account.1.user_name = 100y
account.1.password =
account.1.shared_line = 0
account.1.subscribe_mwi = 1
account.1.sip_server.1.address =
account.1.sip_server_host =
account.1.sip_server.2.address = %NULL%
account.1.outbound_port = 0
account.1.outbound_host =
account.1.outbound_proxy_enable = 1
account.1.transport = 0
account.1.naptr_build = 0
linekey.1.line = 1
linekey.1.type = 15

account.2.enable = 0
linekey.2.line = 1
linekey.2.type = 15
linekey.2.label = 100y

account.3.enable = 0
account.4.enable = 0
account.5.enable = 0
account.6.enable = 0
account.7.enable = 0
account.8.enable = 0
account.9.enable = 0
account.10.enable = 0
account.11.enable = 0
account.12.enable = 0
account.13.enable = 0
account.14.enable = 0
account.15.enable = 0
account.16.enable = 0

#Time set by pulling timezone from the Line 1 users's timezone on the server
local_time.time_zone = -8
local_time.time_zone_name = United States-Pacific Time




#Below are options and overrides
account.1.alert_info_url_enable = 1
account.1.blf.subscribe_period = 3600
account.1.codec.1.payload_type = PCMU
account.1.codec.1.priority = 1
account.1.codec.1.rtpmap = 0
account.1.codec.10.enable = 0
account.1.codec.11.enable = 0
account.1.codec.12.enable = 0
account.1.codec.2.enable = 1
account.1.codec.2.payload_type = PCMA
account.1.codec.2.priority = 2
account.1.codec.2.rtpmap = 8
account.1.codec.3.enable = 0
account.1.codec.4.enable = 0
account.1.codec.5.enable = 1
account.1.codec.5.payload_type = G729
account.1.codec.5.priority = 3
account.1.codec.5.rtpmap = 18
account.1.codec.6.enable = 0
account.1.codec.7.enable = 0
account.1.codec.8.enable = 0
account.1.codec.9.enable = 0
account.1.display_name = XXX
account.1.label = 100y
account.1.nat.udp_update_enable = 0
account.1.outbound_proxy.1.port = 0
account.1.sip_server.1.expires = 60
account.1.sip_server.1.port = 0
account.1.sip_server.1.transport_type = 3
account.1.sip_server_port.legacy = 0
account.1.subscribe_mwi_expires = 3600
account.1.subscribe_register = 1
auto_provision.repeat.minutes = 43200
auto_provision.server.url =
#Old yealink format, not being used:autop_mode;/config/Setting/autop.cfg;mode=7
#Old yealink format, not being used:autop_mode;/config/Setting/autop.cfg;schedule_dayofweek=0,1,2,3,4,5,6
#Old yealink format, not being used:autop_mode;/config/Setting/autop.cfg;schedule_time=00:00
#Old yealink format, not being used:autop_mode;/config/Setting/autop.cfg;schedule_time_end=00:15
dialplan.dialnow.rule.1 = 1xxxxxxxxxx
dialplan.dialnow.rule.2 = [2-9]xxxxxxxxx
dialplan.dialnow.rule.3 = [469]11
distinctive_ring_tones.alert_info.1.ringer = 3
distinctive_ring_tones.alert_info.1.text = Internal
dns_cache_a.1.ttl = 300
edk.edklist.1.action = $KSoftKey1$7$PEnter Ext&C10&N&M$$Tinvite$
edk.edklist.1.enable = 1
edk.edklist.1.mname = test
features.direct_ip_call_enable = 0
features.enhanced_dss_keys.enable = 1
features.hold_trans_delay = %NULL%
features.voice_mail_tone_enable = 0
local_time.ntp_server1 = pool.ntp.org
local_time.ntp_server2 = time.nist.gov
local_time.summer_time = 2
network.primary_dns = 8.8.8.8
network.secondary_dns = 8.8.4.4
network.static_dns_enable = 1
phone_setting.missed_call_power_led_flash.enable = 0
security.user_name.admin = admin
security.user_password = admin:
security.user_password = user:
security.user_password = var:
sip.establish_200OK = 1
static.auto_provision.flexible.begin_time = 00:00
static.auto_provision.flexible.enable = 1
static.auto_provision.flexible.end_time = 06:00
static.auto_provision.flexible.interval = 7


Thanks for your help!

[quote='Oregon' pid='62433' dateline='1520925173']
[quote='Lucia_Yealink' pid='62429' dateline='1520901786']
HI Oregon，

Please refer to below the parameters which I can test successfully in my side:
#!version:1.0.0.1
features.enhanced_dss_keys.enable=1
edk.edklist.1.enable=1
edk.edklist.1.mname=test
edk.edklist.1.action=$KSoftKey1$7$PEnter Ext&C10&N&M$$Tinvite$

Hi,

Since my last reply, I have made some progress and am very close now. Building on your configuration, I now have:

edk.edklist.1.action = $KSoftKey1$7$PEnter Ext&C10&N&M$$Tinvite$
edk.edklist.1.enable = 1
edk.edklist.1.mname = test

edk.edkprompt.1.enable = 1
edk.edkprompt.1.label = Enter Ext
edk.edkprompt.1.type = numeric
edk.edkprompt.1.userfeedback = visible

softkey.1.action = !test
softkey.1.enable = 1
softkey.1.label = VMXfer
softkey.1.position = 1
softkey.1.softkey_id = custom_macro1
softkey.1.use.idle = 0
softkey.1.use.on_talk = 1

On an active(live) call, I now have a softkey called VMXfer in position 1 (excellent)
I can press the softkey and get the EDK Prompt (excellent)
I enter an extension number, 200 for example and press OK. Here is where the issue is. It then just grabs another line and dials 7200 and puts "me" into that voicemail box instead of transferring the caller there. I have tried using $KTransfer in the string, but that didn't help. The issue is that when I press the VMXfer softkey, it needs to essentially start a transfer, pop up the prompt, and after entering the extension and pressing OK, it completes the transfer to that voicemail box (7+ext).

To repeat, this is a T52s, which DOES NOT have a hard transfer key. I'm wondering if that is why $KTransfer won't work?

Thanks!

I am looking for a solution to this as well, were you able to figure it out?

I know this post is a bit old however I was able to do something similar by using $Trefer$ instead it $Tinvite$

edk.edklist.1.action = $KSoftKey1$*125$PEnter Ext&C10&N&M$$Trefer$
edk.edklist.1.enable = 1
edk.edklist.1.mname = test

edk.edkprompt.1.enable = 1
edk.edkprompt.1.label = Enter Ext
edk.edkprompt.1.type = numeric
edk.edkprompt.1.userfeedback = visible

softkey.1.enable = 1
softkey.1.label = Park
softkey.1.position = 1
softkey.1.action = #700#$Tdtmf$
softkey.1.softkey_id = Park
softkey.1.use.idle = 0
softkey.1.use.dialtone = 0
softkey.1.use.on_talk = 1
softkey.2.enable = 1
softkey.2.label = Hold
softkey.2.position = 1
softkey.2.action = $Shold$
softkey.2.use.idle = 0
softkey.2.use.dialtone = 0
softkey.2.use.on_talk = 1
softkey.3.enable = 1
softkey.3.label = EndCall
softkey.3.position = 1
softkey.3.action = $Sendcall$
softkey.3.use.idle = 0
softkey.3.use.dialtone = 0
softkey.3.use.on_talk = 1
softkey.4.enable = 1
softkey.4.label = VMXfer
softkey.4.position = 4
softkey.4.action = !test
softkey.4.use.idle = 0
softkey.4.use.dialtone = 0
softkey.4.use.on_talk = 1
softkey.5.enable = 1
softkey.5.label =
softkey.5.position = 5
softkey.5.action =
softkey.5.use.idle = 0
softkey.5.use.dialtone = 0
softkey.5.use.on_talk = 1
softkey.6.enable = 1
softkey.6.label =
softkey.6.position = 4
softkey.6.action =
softkey.6.use.idle = 0
softkey.6.use.dialtone = 0
softkey.6.use.on_talk = 1

(03-12-2018 11:22 PM)Oregon Wrote: [ -> ]Hi,

I can't seem to figure this one out and would appreciate some help. New to Yealink phones as well. Here is the only thing I can't figure out how to do.

On an active call, I would like a softkey (labled VMXFER) to appear. When pressed, it would initiate a transfer and already know (macro perhaps?) to insert a 7, then do an EDK prompt to ask the user "Enter Ext". The user would enter an extension number, then press SEND which would then send 7+ext input to the PBX.

This button is to transfer a call directly to voicemail on a Netsapiens switch (Transfer 7+ext). I'm testing with a T52s on firmware 70.82.0.36.

Thanks!

This works! Thanks for taking the time to post.

This was a struggle for me also so I am glad I was able to help!