Yealink Forums

I have W60B (77.81.0.30) DECT base with 3 W56H (61.81.0.30) handsets

Datasheet has following features listed: Paging, intercom, auto answer

3CX manual "How to configure Yealink W52P/H, W56P/H, W60P for 3CX" has one of the Known Limitation - "Cannot be configured for multicast paging"

I can originate paging call from any phone to other nonDECT Yealink phones, but all DECT phones just continue ringing.

Group rights for DECT phones the same and has Intercom enabled. "Auto Answer" set on in handset settings.

Similar topic for older W52P handset was successfully resolved by "new firmware;.

(03-09-2018 02:02 AM)Infotec Wrote: [ -> ]I have W60B (77.81.0.30) DECT base with 3 W56H (61.81.0.30) handsets

Datasheet has following features listed: Paging, intercom, auto answer

3CX manual "How to configure Yealink W52P/H, W56P/H, W60P for 3CX" has one of the Known Limitation - "Cannot be configured for multicast paging"

I can originate paging call from any phone to other nonDECT Yealink phones, but all DECT phones just continue ringing.

Group rights for DECT phones the same and has Intercom enabled. "Auto Answer" set on in handset settings.

Similar topic for older W52P handset was successfully resolved by "new firmware;.

Hi dear customer,

From Yealink side, multicast paging feature is workable by default, I checked our internal database, and I didn't find the related information, please tell me what's the new firmware of W52P which fixed the problem.
Or you could also reproduce the issue, and send me the trace files:
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=707

Best Regards,
Yealink_Support