Hi,
My phones are T46G and T46S
Firmware Version 66.82.0.20
Hardware Version 66.0.0.128.0.0.0
The power saving mode is disabled by template setting
features.power_saving.enable = 0
and it works BUT after the phone is rebooted it goes to power save mode after 30 mins (i think it's the default value), screen goes black. BTW I managed to switch off the infamous power LED blink on power save.
When the display is waken up from power save by pressing any button, the phone never goes to power save again (expected)
So, only that initial restart puts phone in power saving mode.
Is it a bug? expected behaviour? anyone knows?
it wasn't like that in v81 firmware. Only appeared in v82
Please help
(02-16-2018 02:22 PM)kristof.daylesford Wrote: [ -> ]Hi,
My phones are T46G and T46S
Firmware Version 66.82.0.20
Hardware Version 66.0.0.128.0.0.0
The power saving mode is disabled by template setting
features.power_saving.enable = 0
and it works BUT after the phone is rebooted it goes to power save mode after 30 mins (i think it's the default value), screen goes black. BTW I managed to switch off the infamous power LED blink on power save.
When the display is waken up from power save by pressing any button, the phone never goes to power save again (expected)
So, only that initial restart puts phone in power saving mode.
Is it a bug? expected behaviour? anyone knows?
it wasn't like that in v81 firmware. Only appeared in v82
Please help
Hi,
Please use 3CX SP3 and the latest template.
This template solve the power LED blink “issue” and other misconfigured settings, but not all parameters are used to provision the phone.
A few settings must be made manually. Also make sure the extension is set-up correctly in 3CX, like “Choose how to configure Power LED notifications”, “Backlight Timeout” and “Screensaver Timeout”
Hope this will help.
(02-17-2018 10:15 AM)complex1 Wrote: [ -> ]Hi,
Please use 3CX SP3 and the latest template.
This template solve the power LED blink “issue” and other misconfigured settings, but not all parameters are used to provision the phone.
A few settings must be made manually. Also make sure the extension is set-up correctly in 3CX, like “Choose how to configure Power LED notifications”, “Backlight Timeout” and “Screensaver Timeout”
Hope this will help.
Hi complex1,
Thank you for your reply.
Our 3CX is on the version 15.5.8801.3 and we're using the latest templates.
I discovered the setting "features.power_saving.enable" causes that behaviour. If set to 0 screen goes black after 10 min after reboot when phone is not interacted with.
If the setting is 1 - screen doesn't go black after reboot.
I wanted to phone to never go to power save mode that's why I disabled that option. I guess I'll have to leave it enabled and play with idle times and office hours settings instead.
Code:
#######################################################################################
## power_saving ##
#######################################################################################
features.power_saving.enable = 1
features.power_saving.office_hour.idle_timeout =
features.power_saving.off_hour.idle_timeout =
features.power_saving.user_input_ext.idle_timeout=
features.power_saving.office_hour.monday =
features.power_saving.office_hour.tuesday =
features.power_saving.office_hour.wednesday =
features.power_saving.office_hour.thursday =
features.power_saving.office_hour.friday =
features.power_saving.office_hour.saturday =
features.power_saving.office_hour.sunday =
features.power_saving.power_led_flash.on_time = 0
features.power_saving.power_led_flash.off_time = 3000
phone_setting.common_power_led_enable= 0
#######################################################################################
## screensaver ##
#######################################################################################
screensaver.wait_time= 21600
screensaver.picture_change_interval=
screensaver.clock_move_interval=
screensaver.display_clock_on_upload_picture.enable = 0
screensaver.display_clock.enable = 1
{IF ua=SIP-T29G,SIP-T46S,SIP-T46G,SIP-T48S,SIP-T48G,SIP-T52S,SIP-T54S}
{ELSE}
phone_setting.lcd_logo.wait_time= %%scrsavertime%%
phone_setting.lcd_logo.show_time= 3
{ENDIF}
BTW
the extension provisioning settings you've mentioned are as follows:
- chose how to configure power LED notifications: both (works OK)
- backlight timeout: 30 sec (overridden by template's 2mins)
- screensaver timeout: 30 sec (this gets overridden by template's 6h)