01-25-2018, 02:39 PM
We have a simple Asterisk-based IVR that answers the phone for our company and allows the caller to choose an extension to ring.
The secretary at the reception desk has a T29G with a EXP20.
I'd like to be able to use the phone's display to show the Caller ID info of the people who dial into the IVR, without ringing her phone;
(she's not supposed to answer it unless they dial her extension, or 0).
I thought of doing it by having the server send her phone a SMS containing that info.
So, is it possible to automatically display incoming text messages (SIP MESSAGE) in an unobtrusive way?
Such that:
If that's not possible, is there another way it could work?
Like, dynamically changing a dsskey's label would work too if that was possible (?)
The secretary at the reception desk has a T29G with a EXP20.
I'd like to be able to use the phone's display to show the Caller ID info of the people who dial into the IVR, without ringing her phone;
(she's not supposed to answer it unless they dial her extension, or 0).
I thought of doing it by having the server send her phone a SMS containing that info.
So, is it possible to automatically display incoming text messages (SIP MESSAGE) in an unobtrusive way?
Such that:
- Text is shown automatically, no need to push a "view" button.
- Doesn't disturb current calls, if any.
- Doesn't cover (all) the dsskeys' text labels. (it's fine if some are)
- Automatically go away after a delay, unless it's very unobstrusive.
- Doesn't prevent dialing and other functions if the user ignores it.
If that's not possible, is there another way it could work?
Like, dynamically changing a dsskey's label would work too if that was possible (?)