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Hi Team,

I have issue with Dial Now Rule.
Dial Now Rule works fine when phone is hangup in other word without call on hold BUT when I want transfer the call but the dial rules not are applied for the new call,

Scenario :
1. I want call someone, I dial the number, rule are used, all is right.
2. I'm in active call, I want transfer call active, I push "new call", when I dial number rules are not used.

Only 1 Account is configured.
Rules : (0[13]xxx|xxxxxxxxxxx|xxxxxxxxxxxxxx|[1]xx|[1-9]xxx) Account 1


I use : T27G, T21P E2
Firmware Version 52.82.0.20
Hardware Version 52.0.0.0.0.0.0

(01-11-2018 11:36 AM)IPBX Wrote: [ -> ]Hi Team,

I have issue with Dial Now Rule.
Dial Now Rule works fine when phone is hangup in other word without call on hold BUT when I want transfer the call but the dial rules not are applied for the new call,

Scenario :
1. I want call someone, I dial the number, rule are used, all is right.
2. I'm in active call, I want transfer call active, I push "new call", when I dial number rules are not used.

Only 1 Account is configured.
Rules : (0[13]xxx|xxxxxxxxxxx|xxxxxxxxxxxxxx|[1]xx|[1-9]xxx) Account 1


I use : T27G, T21P E2
Firmware Version 52.82.0.20
Hardware Version 52.0.0.0.0.0.0

No Idea for it ? Upgrade needed, may be ?

So what is the best desicion in your opinion?

(03-19-2018 04:18 PM)charlottemason Wrote: [ -> ]So what is the best desicion in your opinion?

Hi,

Upgrade would be best way... in my opinion.

Best,