11-13-2017, 05:41 PM
My all phones went offline at once without any obvious cause. I had this in my phones log. Can you tell me what caused the issue?
<131>Nov 13 14:04:20 GUI [1182:1182]: ACCU<3+error > 860.772.574:Get account by id not find [-1] [1]
<131>Nov 13 14:44:31 GUI [1182:1182]: ACCU<3+error > 271.629.222:Get account by id not find [-1] [1]
<131>Nov 13 15:17:57 GUI [1182:1182]: ACCU<3+error > 277.004.297:Get account by id not find [-1] [1]
<131>Nov 13 15:35:09 GUI [1182:1182]: ACCU<3+error > 309.309.157:Get account by id not find [-1] [1]
<131>Nov 13 16:22:22 GUI [1182:1182]: ACCU<3+error > 142.708.954:Get account by id not find [-1] [1]
<131>Nov 13 16:34:55 sua [1214]: NET <3+error > [255] SSL ERROR SYSCALL Success
<131>Nov 13 16:34:55 sua [1214]: NET <3+error > [255] DH lib in (null) (null)
<131>Nov 13 16:34:55 GUI [1182:1182]: ACCU<3+error > 895.233.787:Get account by id not find [-1] [1]
<131>Nov 13 16:34:55 GUI [1182:1182]: ACCU<3+error > 895.314.990:Get account by id not find [-1] [1]
<131>Nov 13 16:35:41 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:42 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:42 GUI [1182:1182]: ACCU<3+error > 942.029.723:Get account by id not find [-1] [1]
<131>Nov 13 16:35:42 GUI [1182:1182]: ACCU<3+error > 942.031.100:Get account by id not find [-1] [1]
<131>Nov 13 16:35:42 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:42 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:43 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:43 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:45 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:45 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:49 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:49 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:53 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:53 GUI [1182:1182]: ACCU<3+error > 953.588.069:Get account by id not find [-1] [1]
<131>Nov 13 16:35:53 GUI [1182:1182]: ACCU<3+error > 953.589.270:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.314.675:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.321.668:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.323.590:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.367.459:Get account by id not find [-1] [0]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.373.963:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.376.737:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.377.267:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.377.687:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.378.817:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.379.288:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.379.697:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.577.180:Get account by id not find [-1] [1]
<131>Nov 13 16:36:11 GUI [1182:1182]: ACCU<3+error > 971.919.136:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.333.008:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.349.675:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.351.208:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.398.224:Get account by id not find [-1] [0]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.405.229:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.408.459:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.408.980:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.409.387:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.410.501:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.411.183:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.411.699:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.618.043:Get account by id not find [-1] [1]
<131>Nov 13 16:36:32 GUI [1182:1182]: ACCU<3+error > 992.409.343:Get account by id not find [-1] [1]
<131>Nov 13 16:36:34 GUI [1182:1182]: ACCU<3+error > 994.972.454:Get account by id not find [-1] [1]
<131>Nov 13 16:36:34 GUI [1182:1182]: ACCU<3+error > 994.983.003:Get account by id not find [-1] [1]
<131>Nov 13 16:36:45 GUI [1182:1182]: ACCU<3+error > 005.531.395:Get account by id not find [-1] [1]
<131>Nov 13 16:36:45 GUI [1182:1182]: ACCU<3+error > 005.532.862:Get account by id not find [-1] [1]
<131>Nov 13 16:36:45 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] verify error:num=20:unable to get local issuer certificate:depth=0:/OU=Domain Control Validated/CN=xxx.xxx.com
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] X509_V_ERR_UNABLE_TO_GET_ISSUER_CERT_LOCALLY issuer= /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] verify error:num=27:certificate not trusted:depth=0:/OU=Domain Control Validated/CN=xxx.xxx.com
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] X509_V_ERR_CERT_UNTRUSTED issuer= /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] verify error:num=21:unable to verify the first certificate:depth=0:/OU=Domain Control Validated/CN=xxx.xxx.com
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] X509_V_ERR_UNABLE_TO_VERIFY_LEAF_SIGNATURE issuer= /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] Failed to verify remote certificate(skip the verification)
<131>Nov 13 16:36:47 GUI [1182:1182]: ACCU<3+error > 007.242.408:Get account by id not find [-1] [1]
<131>Nov 13 16:38:28 GUI [1182:1182]: ACCU<3+error > 108.569.766:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.304.536:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.332.289:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.349.136:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.361.019:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.371.862:Get account by id not find [-1] [1]
<131>Nov 13 16:38:37 GUI [1182:1182]: ACCU<3+error > 117.180.984:Get account by id not find [-1] [1]
<131>Nov 13 16:38:37 GUI [1182:1182]: ACCU<3+error > 117.199.626:Get account by id not find [-1] [1]
<131>Nov 13 16:38:37 GUI [1182:1182]: ACCU<3+error > 117.249.427:Get account by id not find [-1] [1]
<131>Nov 13 16:38:38 GUI [1182:1182]: ACCU<3+error > 118.912.537:Get account by id not find [-1] [1]
<131>Nov 13 16:38:38 GUI [1182:1182]: ACCU<3+error > 118.966.368:Get account by id not find [-1] [1]
<131>Nov 13 16:38:38 GUI [1182:1182]: ACCU<3+error > 118.975.192:Get account by id not find [-1] [1]
<131>Nov 13 16:38:51 GUI [1182:1182]: ACCU<3+error > 131.430.766:Get account by id not find [-1] [1]
Thanks,
<131>Nov 13 14:04:20 GUI [1182:1182]: ACCU<3+error > 860.772.574:Get account by id not find [-1] [1]
<131>Nov 13 14:44:31 GUI [1182:1182]: ACCU<3+error > 271.629.222:Get account by id not find [-1] [1]
<131>Nov 13 15:17:57 GUI [1182:1182]: ACCU<3+error > 277.004.297:Get account by id not find [-1] [1]
<131>Nov 13 15:35:09 GUI [1182:1182]: ACCU<3+error > 309.309.157:Get account by id not find [-1] [1]
<131>Nov 13 16:22:22 GUI [1182:1182]: ACCU<3+error > 142.708.954:Get account by id not find [-1] [1]
<131>Nov 13 16:34:55 sua [1214]: NET <3+error > [255] SSL ERROR SYSCALL Success
<131>Nov 13 16:34:55 sua [1214]: NET <3+error > [255] DH lib in (null) (null)
<131>Nov 13 16:34:55 GUI [1182:1182]: ACCU<3+error > 895.233.787:Get account by id not find [-1] [1]
<131>Nov 13 16:34:55 GUI [1182:1182]: ACCU<3+error > 895.314.990:Get account by id not find [-1] [1]
<131>Nov 13 16:35:41 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:42 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:42 GUI [1182:1182]: ACCU<3+error > 942.029.723:Get account by id not find [-1] [1]
<131>Nov 13 16:35:42 GUI [1182:1182]: ACCU<3+error > 942.031.100:Get account by id not find [-1] [1]
<131>Nov 13 16:35:42 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:42 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:43 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:43 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:45 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:45 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:49 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:49 sua [1214]: NET <3+error > [255] socket node:X.X.X.X, socket 19 [pos=-1], socket error
<131>Nov 13 16:35:53 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:35:53 GUI [1182:1182]: ACCU<3+error > 953.588.069:Get account by id not find [-1] [1]
<131>Nov 13 16:35:53 GUI [1182:1182]: ACCU<3+error > 953.589.270:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.314.675:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.321.668:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.323.590:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.367.459:Get account by id not find [-1] [0]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.373.963:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.376.737:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.377.267:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.377.687:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.378.817:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.379.288:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.379.697:Get account by id not find [-1] [1]
<131>Nov 13 16:36:09 GUI [1182:1182]: ACCU<3+error > 969.577.180:Get account by id not find [-1] [1]
<131>Nov 13 16:36:11 GUI [1182:1182]: ACCU<3+error > 971.919.136:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.333.008:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.349.675:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.351.208:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.398.224:Get account by id not find [-1] [0]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.405.229:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.408.459:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.408.980:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.409.387:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.410.501:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.411.183:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.411.699:Get account by id not find [-1] [1]
<131>Nov 13 16:36:25 GUI [1182:1182]: ACCU<3+error > 985.618.043:Get account by id not find [-1] [1]
<131>Nov 13 16:36:32 GUI [1182:1182]: ACCU<3+error > 992.409.343:Get account by id not find [-1] [1]
<131>Nov 13 16:36:34 GUI [1182:1182]: ACCU<3+error > 994.972.454:Get account by id not find [-1] [1]
<131>Nov 13 16:36:34 GUI [1182:1182]: ACCU<3+error > 994.983.003:Get account by id not find [-1] [1]
<131>Nov 13 16:36:45 GUI [1182:1182]: ACCU<3+error > 005.531.395:Get account by id not find [-1] [1]
<131>Nov 13 16:36:45 GUI [1182:1182]: ACCU<3+error > 005.532.862:Get account by id not find [-1] [1]
<131>Nov 13 16:36:45 sua [1214]: NET <3+error > [255] New binding with X.X.X.X
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] verify error:num=20:unable to get local issuer certificate:depth=0:/OU=Domain Control Validated/CN=xxx.xxx.com
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] X509_V_ERR_UNABLE_TO_GET_ISSUER_CERT_LOCALLY issuer= /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] verify error:num=27:certificate not trusted:depth=0:/OU=Domain Control Validated/CN=xxx.xxx.com
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] X509_V_ERR_CERT_UNTRUSTED issuer= /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] verify error:num=21:unable to verify the first certificate:depth=0:/OU=Domain Control Validated/CN=xxx.xxx.com
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] X509_V_ERR_UNABLE_TO_VERIFY_LEAF_SIGNATURE issuer= /C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2
<131>Nov 13 16:36:46 sua [1214]: NET <3+error > [255] Failed to verify remote certificate(skip the verification)
<131>Nov 13 16:36:47 GUI [1182:1182]: ACCU<3+error > 007.242.408:Get account by id not find [-1] [1]
<131>Nov 13 16:38:28 GUI [1182:1182]: ACCU<3+error > 108.569.766:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.304.536:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.332.289:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.349.136:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.361.019:Get account by id not find [-1] [1]
<131>Nov 13 16:38:36 GUI [1182:1182]: ACCU<3+error > 116.371.862:Get account by id not find [-1] [1]
<131>Nov 13 16:38:37 GUI [1182:1182]: ACCU<3+error > 117.180.984:Get account by id not find [-1] [1]
<131>Nov 13 16:38:37 GUI [1182:1182]: ACCU<3+error > 117.199.626:Get account by id not find [-1] [1]
<131>Nov 13 16:38:37 GUI [1182:1182]: ACCU<3+error > 117.249.427:Get account by id not find [-1] [1]
<131>Nov 13 16:38:38 GUI [1182:1182]: ACCU<3+error > 118.912.537:Get account by id not find [-1] [1]
<131>Nov 13 16:38:38 GUI [1182:1182]: ACCU<3+error > 118.966.368:Get account by id not find [-1] [1]
<131>Nov 13 16:38:38 GUI [1182:1182]: ACCU<3+error > 118.975.192:Get account by id not find [-1] [1]
<131>Nov 13 16:38:51 GUI [1182:1182]: ACCU<3+error > 131.430.766:Get account by id not find [-1] [1]
Thanks,