Yealink Forums

Having a problem with 3cx v15.5 firmware 46.81.0.110 uploading directory and photos. Is 3cx v12.5 directory a format different than v15.5?

Dear Customer,

This is Johnson from Yealink technical support team, nice to work with you.
Can you tell me which directory feature is you need?
Local directory or remote phone book?
How do you uploading the directory into your phone.
Would you please provide the directory file for us, I will test it on locally.

Your feedback in two business days will be highly appreciated.

BR
Johnson

Local directory - Phone system is 3cx v15.5

Use contact.tar

Inside contact.tar are files ContactData.xml and photo.tar

Lines inside auto provisioning file are:

local_contact.data.url = %%PROVLINKLOCAL%%/ContactData.xml
local_contact.data_photo_tar.url = %%PROVLINKLOCAL%%/Contact.tar

Attached please find my Contact.tar

Dear Customer,

I have tested these files on locally, it can work fine.

Auto provisioning file:

#!version:1.0.0.1

local_contact.data.url = http://10.2.2.11:8080/ContactData.xml
local_contact.data_photo_tar.url = http://10.2.2.11:8080/Contact.tar

Note:
Would you please upload two files on 3CX server.
One is ContactData.xml, another is Contact.tar.

Any update, please feel free to let me know.

BR
Johnson

You have confirmed the problem exactly. Your test is the exact setup of mine that continues to fail. Why won't the Yealink T29G read/download these files. The logo / screen saver wallpaper / vlan settings / line keys... all upload and work fine. The directory and photos are not being read/uploaded from the provisioning template.

Any other ideas?

(09-22-2017 03:17 AM)Johnson_Yealink Wrote: [ -> ]Dear Customer,

I have tested these files on locally, it can work fine.

Auto provisioning file:

#!version:1.0.0.1

local_contact.data.url = http://10.2.2.11:8080/ContactData.xml
local_contact.data_photo_tar.url = http://10.2.2.11:8080/Contact.tar

Note:
Would you please upload two files on 3CX server.
One is ContactData.xml, another is Contact.tar.

Any update, please feel free to let me know.

BR
Johnson

"Any update, please feel free to let me know."

Update is still not working.

Confirmed the file structure of ContactData and Contact.tar are correct.
I can confirm that provisioning server is working correctly with all changes with the exception of phone directory and photos.

I changed the IP address and used the following
local_contact.data.url = http://10.2.2.11:8080/ContactData.xml
local_contact.data_photo_tar.url = http://10.2.2.11:8080/Contact.tar

T-29's have no problem with 3cx v12.5 with photos or directories...

Can you help with this problem?