07-24-2017, 08:54 PM
There is an option in the T29G GUI under Directory / Remote Phone Book, to enable "Incoming/Outgoing Call Lookup'
I have enabled this, pointed to three remote phonebooks (max is 5) and tested with my cell phone---calling a DID to an auto attendant and pressing the extension # and only see: wireless caller for the incoming call (along with my cell #).
I have three remote phonebook's set up, with one containing my cell # and my name.
I also tried calling from the phone to my cell # (testing outgoing call) and it doesn't do a lookup to the remote phonebook. It does do a lookup of my call history which of course shows "wireless caller".
I created a local phone book with my cell # and name and that does do the incoming and outgoing lookup.
I thought maybe it was an issue with firmware so I upgraded the firmware to 46.81.0.110. Still I cannot get an incoming call to do a lookup into the remote phonebook.
I have two accounts set up on the phone. Does it matter that Account 2 is the account I am using to test?
Using either account and dialing out does not use the Directory to do the lookup for my cell #.
Any ideas on how to get this to work with a remote phonebook?
I have enabled this, pointed to three remote phonebooks (max is 5) and tested with my cell phone---calling a DID to an auto attendant and pressing the extension # and only see: wireless caller for the incoming call (along with my cell #).
I have three remote phonebook's set up, with one containing my cell # and my name.
I also tried calling from the phone to my cell # (testing outgoing call) and it doesn't do a lookup to the remote phonebook. It does do a lookup of my call history which of course shows "wireless caller".
I created a local phone book with my cell # and name and that does do the incoming and outgoing lookup.
I thought maybe it was an issue with firmware so I upgraded the firmware to 46.81.0.110. Still I cannot get an incoming call to do a lookup into the remote phonebook.
I have two accounts set up on the phone. Does it matter that Account 2 is the account I am using to test?
Using either account and dialing out does not use the Directory to do the lookup for my cell #.
Any ideas on how to get this to work with a remote phonebook?