07-10-2015, 10:31 PM
Hi,
we have about 200 Yealink T46G running on a 3cx V12.5. The Yealink Firmware is on V73.
Via the provisioning templates we set auto_provision.power_on = 0, because on V71, we wanted to preserve the custom settings of the users and provision only via the pbx.
The provisioning request via the 3cx server (SIP Notify) is not taking any effect. Only when wie start the provision via the web-interface of the phone (Autoprovision Now), or if we set auto_provision.power_on = 1 (than the request via 3cx is working). The phone is rebooting, even if the provisioning won't work, so the phone seems to get some command, but can't get the file or something.
We have been testing the V73 templates provided by 3cx and Yealink with minimal changes (VLAN, auto_provision.power_on = 0) to reproduce the issue.
I am attaching our provisioning template (copy&pasted the text), as well as the configuration file and a level 6 log of the phone. The provisioning, which failed started some time at 12:38 on Jul 10. I didn't include a log of an successfull provisioning (via webinterface). If you need additional logs, I can provide them. PCAP capturing of course, wasn't working during reboot, so no files here.
Is there any difference is the way the phone is pulling the provisioning files comparing power-on to sip notify?
We used to set auto_provision.pnp_enable = 0, but as far as I can tell it seems not to have anything to do with this, because I reset the phone and can reproduce the behaviour.
What have I got to do to make the provisioning work again, without having to manually change settings for each phone? Some issue with the server providing the file?
Best regards Frank
we have about 200 Yealink T46G running on a 3cx V12.5. The Yealink Firmware is on V73.
Via the provisioning templates we set auto_provision.power_on = 0, because on V71, we wanted to preserve the custom settings of the users and provision only via the pbx.
The provisioning request via the 3cx server (SIP Notify) is not taking any effect. Only when wie start the provision via the web-interface of the phone (Autoprovision Now), or if we set auto_provision.power_on = 1 (than the request via 3cx is working). The phone is rebooting, even if the provisioning won't work, so the phone seems to get some command, but can't get the file or something.
We have been testing the V73 templates provided by 3cx and Yealink with minimal changes (VLAN, auto_provision.power_on = 0) to reproduce the issue.
I am attaching our provisioning template (copy&pasted the text), as well as the configuration file and a level 6 log of the phone. The provisioning, which failed started some time at 12:38 on Jul 10. I didn't include a log of an successfull provisioning (via webinterface). If you need additional logs, I can provide them. PCAP capturing of course, wasn't working during reboot, so no files here.
Is there any difference is the way the phone is pulling the provisioning files comparing power-on to sip notify?
We used to set auto_provision.pnp_enable = 0, but as far as I can tell it seems not to have anything to do with this, because I reset the phone and can reproduce the behaviour.
What have I got to do to make the provisioning work again, without having to manually change settings for each phone? Some issue with the server providing the file?
Best regards Frank