03-31-2017, 06:18 PM
Greetings - I'd like to be able to 'blind transfer' a call directly to someone's voice mail. This is in the Skype for Business edition of the T48.
Additional details - right now if I do a consultive transfer and the person says they don't want to take the call, I have no way to go back to the call and then initiate a blind transfer to voice mail of the internal person. If I just do a blind transfer, it will start ringing their extension again....
There are a couple places where this could be easily implemented. When selecting the 'favorite' after initiating a blind transfer, their contact card comes up, a simple voice mail option would be great!
Additional details - right now if I do a consultive transfer and the person says they don't want to take the call, I have no way to go back to the call and then initiate a blind transfer to voice mail of the internal person. If I just do a blind transfer, it will start ringing their extension again....
There are a couple places where this could be easily implemented. When selecting the 'favorite' after initiating a blind transfer, their contact card comes up, a simple voice mail option would be great!