Yealink Forums

We are utilizing two way intercom feature on one of our tenants. When they intercom from a T26 it will beep on the dialing phone once it connects to the other phone. When they intercom from a T48 or a T41 there is no beep or tone when the phones connect.

The settings under Features > Intercom match on both the T26 and T48. I've also tested on a T41P and it does not beep as well. Is there a way to enable the beep once the intercom is answered on the T4X?

The settings on Features > Intercom are set as follows:
Allow Intercom - Enabled
Intercom Mute - Disabled
Intercom Tone - Enabled
Intercom Barge - Disabled

HI，

Can you tell me what is the version of the firmware?

Please kindly provide the level 6 syslog, config.bin and pace trace when you reproduce the issue to do further analyze.
You can refer to the FAQ below to get the three files:
http://support.yealink.com/faq/faqInfo?id=313

Before you do a test, please update the firmware to the latest version, go to the website to download the firmware:
http://support.yealink.com/documentFront...isplayPage

How many phones you have in total? and how many of them have the issue?

// SECURITY OPTION 1
// BEEP AN AUDIO ALERT WHEN AN INTERCOM STARTS
features.intercom.tone="1"

// SECURITY OPTION 2
// MUTE YOUR MIC – WHEN AN INTERCOM STARTS
features.intercom.mute="1"

// INTERCOM CONVERSATIONS RING YOUR PHONE TO ANSWER INSTEAD.
// LIFTING THE HANDSET(0) VS HANDSFREE CONVERSATION (1).
features.intercom.allow="1"

// BLOCK INTERCOM CALLS DURING ACTIVE CALLS
// It enables or disables the phone to answer an incoming intercom call while there is already an active call on the IP phone.
features.intercom.barge="0"