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This issue has been resolved by configuring the following parameter for the devices:
features.blf_active_backlight.enable = 0

According to documentation:
//It enables or disables the IP phone to turn on the backlight or stop the screen saver when the BLF/BLF list status changes.
0-Disabled，1-Enabled//

Thanks for the good information. Very useful







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(02-23-2017 01:03 AM)Karl Wrote: [ -> ]

(02-21-2017 01:50 PM)vela Wrote: [ -> ]

(02-21-2017 09:48 AM)Karl Wrote: [ -> ]would you mind take a video to show the problem?
So we can know clearly the problem and give you assist.

Sure.

https://www.youtube.com/watch?v=6xzRS25Si3M

My extension is 219 and, as you can see in the video, when another extension on my blf list is called (and starts blinking) the backlight turns on

Thank you.
I know the problem scenario, but I have to feel sorry that there is no way to configure.

Hi Karl

Will the option features.blf_active_backlight.enable = 0/1 ever be implemented via web ui?

Thank you