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I have a customer who is requesting a custom alert for one of their BLF buttons.

hi Austinh

thanks for your information .

for this question do you mean you want to see the notification information when BLF is taking effect ?

if yes, then our V80 or higher version already support it , you can upgrade to the firmware and then reset , then you can find this option on the web page below :

Features -> Call Pickup ->Visual Alert for BLF Pickup

for more details , please refer to the admin guide page 556-559 :

we can also support add Alert-info message to the message header of the Intercom Invite , auto provision parameter below :

account.X.alert_info = <sip: >;info=alert-autoanswer;delay=0>

just make sure the alert information is correct .

auto provision guide below :

please kindly test and let me know if any question .


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