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I just bought T48G and T41P and set them up with FreePBX. The T41Ps works fine with no issues. But when I call the T48G from outside or from internal phone the T48P will automatic restart overtime. I can call from T48P and seems to be fine but I did have one occurrence where I was making an call to internal extension and it did the same restart. Not sure if I should return the T48P or what could be causing the phone to just reboot on getting a call. Anyone know were I can find T48G error log or where I should look that might be causing this?


Cliff
Hi Cliff,

May I know the power adapter you use for the T48G? Is it 5V/2A standard?
And what's the firmware of T48G?

Regards,
James
What power adapter should be used? This is what the vendor gave me.

Power adapter Model: OH-1006B0500600U-UL 5v/600mA
Firmware Version 35.73.0.50
Hardware Version 35.1.0.0.0.0.0

I think we found my issue. The adapter I have is not correct. The vendor sent me a 600mA power supply and should be a 2A. Now make since when call gets call it does not have enough power for the ringer and restarts.

Please confirm the correct model should be PS5V2000US 5v/2A?
(07-03-2015 06:28 AM)cliff030 Wrote: [ -> ]What power adapter should be used? This is what the vendor gave me.

Power adapter Model: OH-1006B0500600U-UL 5v/600mA
Firmware Version 35.73.0.50
Hardware Version 35.1.0.0.0.0.0

I think we found my issue. The adapter I have is not correct. The vendor sent me a 600mA power supply and should be a 2A. Now make since when call gets call it does not have enough power for the ringer and restarts.

Please confirm the correct model should be PS5V2000US 5v/2A?

YES....PS5V2000US 5v/2A for the T4x series.
(07-08-2015 11:13 AM)elementpbx Wrote: [ -> ]
(07-03-2015 06:28 AM)cliff030 Wrote: [ -> ]What power adapter should be used? This is what the vendor gave me.

Power adapter Model: OH-1006B0500600U-UL 5v/600mA
Firmware Version 35.73.0.50
Hardware Version 35.1.0.0.0.0.0

I think we found my issue. The adapter I have is not correct. The vendor sent me a 600mA power supply and should be a 2A. Now make since when call gets call it does not have enough power for the ringer and restarts.

Please confirm the correct model should be PS5V2000US 5v/2A?

YES....PS5V2000US 5v/2A for the T4x series.

That fixed it, thanks!
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