06-09-2015, 02:26 AM
We have nine T26P's that all have an extensions registered to the same FreePBX box. They have been working perfect for about 6 months, one of the extensions stopped working and fails to register any more. What's odd is that if we use the extension credentials for Account 2 on the phone, it will register fine. Then we created a test extension and tried it on Account 1 (Register Failed) which didnt' work and then the same credentials on Account 2 (Registered) and it worked fine.
We've attempted a factory reset on the phone, and upgrading the firmware to 6.73.0.50. Nothing seems to fix it. Is this phone defective?
We've attempted a factory reset on the phone, and upgrading the firmware to 6.73.0.50. Nothing seems to fix it. Is this phone defective?