06-05-2015, 09:22 PM
Hello.
We have setup a few DSS keys as a prefix keys (e.g. Intercom, Voicemail, Park) - but what happens is upon pressing these keys, the numberpad comes up. We have setup our phones to have BLFs for everyone in the office, so really we would like to be able to Press the Prefix DSS key + the BLF to make transferring calls easier for our users - right now we have to switch back to the DSS screen after pressing a Prefix DSS key.
Is there a way to keep the screen on the "home" page upon pressing a prefix DSS key?
We have setup a few DSS keys as a prefix keys (e.g. Intercom, Voicemail, Park) - but what happens is upon pressing these keys, the numberpad comes up. We have setup our phones to have BLFs for everyone in the office, so really we would like to be able to Press the Prefix DSS key + the BLF to make transferring calls easier for our users - right now we have to switch back to the DSS screen after pressing a Prefix DSS key.
Is there a way to keep the screen on the "home" page upon pressing a prefix DSS key?