Yealink Forums

Hello

I’m hoping someone might be able to help me.
I’ve a SIP-T26P which is unable to see the network.

It powers up OK but is unable to obtain an IP address.
I’ve tried a manual reset of the phone as well as manually setting an IP address but I am unable to ping it.
I was going to try putting on a new firmware but from what I understand, it needs to see the network.
I've also tried manually setting an IP on the phone to no avail.

The phone is out of warranty so Yealink are unable to help.

Any assistance would be gratefully received.

Hi,
For the phone won't able to obtain the Ip address, please refer to below FAQ
http://support.yealink.com/faq/faqInfo?id=77

Best Regards!
Flora

Hi Flora

Unfortunately I've already tried those points to no avail.
I did send support@yealink.com an email on the 20th but never got a response, so called Yealink UK yesterday.
They confirmed that as the phone was out of warranty, they couldn't look at it.
They also didn't know of any repair company for the phones, hence my last chance request here on the forum.

Thanks
Richard