Hi support,
We have several customers complaining that the cordless ear volume is very low compared to other brands, could we increase the volume through provisioning for higher than the level that's available on the handset itself?
Thanks
Hi Abe,
The send volume of w52p can't be changed even through autoprovision.
The receive volume can be easily changed through left/right button.
Do these customers complain that other side can't hear them? Generally the send volume of W52P should be loud enough.
Regards,
James
(05-21-2015 05:26 AM)Yealink_James Wrote: [ -> ]Hi Abe,
The send volume of w52p can't be changed even through autoprovision.
The receive volume can be easily changed through left/right button.
Do these customers complain that other side can't hear them? Generally the send volume of W52P should be loud enough.
Regards,
James
Hi James,
thank's for your reply,
the issue is on the receive volume.
(06-01-2015 04:13 AM)Abe1048 Wrote: [ -> ] (05-21-2015 05:26 AM)Yealink_James Wrote: [ -> ]Hi Abe,
The send volume of w52p can't be changed even through autoprovision.
The receive volume can be easily changed through left/right button.
Do these customers complain that other side can't hear them? Generally the send volume of W52P should be loud enough.
Regards,
James
Hi James,
thank's for your reply,
the issue is on the receive volume. even after raising the volume through the side button.