Yealink Forums

Caller ID is not being passed when a call is transferred. Incoming DID call to phone A, A transfers call to phone B, only phone A's info is displayed, not incoming caller ID.

Hi Mark,

What's your sip server?
Please change the caller ID source to PAI-From in phone B and check again. The option is under Account-> Advacend


Regards,
James

E-Metrotel 50 4.5 rls., tried all the options under caller id source, no luck. It does transfer to a Nortel 2004 ip phone so I'm sure that the CID info is being transferred to next destination.