04-28-2015, 07:08 PM
Hi,
Having an issue with T26P & T38G phones where they don't save the caller ID from transferred calls.
In our example, every incoming call goes to the reception phone. A call is received to the reception phone and when it is transferred to the extension, the number displays. However, once the call has been ended the call history of the phone only shows the receptions extension.
Anyone got any ideas/experienced similar or the same issue?
We have a Beronet Bero Fix gateway in place, if that's of any use?
Any more info required then let me know.
Regards
Alex
Having an issue with T26P & T38G phones where they don't save the caller ID from transferred calls.
In our example, every incoming call goes to the reception phone. A call is received to the reception phone and when it is transferred to the extension, the number displays. However, once the call has been ended the call history of the phone only shows the receptions extension.
Anyone got any ideas/experienced similar or the same issue?
We have a Beronet Bero Fix gateway in place, if that's of any use?
Any more info required then let me know.
Regards
Alex