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Full Version: Battery not working in W52
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I have 5 W52 handsets with their own bases. They do not hold a charge for more than about 45 minutes at a time - after having spent the night on their bases. We've had the phones less than a year.
How can this be resolved? We loose customers mid-call because he phones drop the charge.
Thank you for your guidance.
Dear MJ,

Please note that the battery issue has been fixed with our V73 firmware. Please firstly upgrad them to the latest and test again:

Base:http://www.yealink.com/Upload/W52P/V73/Firmware/25.73.0.27.zip

Handset: http://www.yealink.com/Upload/W52P/V73/F...3.0.11.zip

Guide for upgrade: http://www.yealink.com/Upload/W52P/20131...rmware.zip

Please kindly let me know the result.
Regards
Elaine
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