03-16-2015, 10:39 PM
Hi Yealink
I'm using a Yealink T48G along with an EHS36 (3.16.0.0) and a Plantronics Savi W720 headset.
Approximately 80-90% of the calls I get everything is working perfectly.
My problem is that about 5-10% of the calls I get, when I try to answer them with the EHS function (by pressing button on headset) it just picks up the call and immediately hangs up. Sometimes it does this 3-4 times in less than a second (I hear the clicking sound 3-4 times).
This also happens if I press the "answer call" on my phone instead of clicking the headset - yet still only 5-10% of all calls.
I'm using a Yealink T48G along with an EHS36 (3.16.0.0) and a Plantronics Savi W720 headset.
Approximately 80-90% of the calls I get everything is working perfectly.
My problem is that about 5-10% of the calls I get, when I try to answer them with the EHS function (by pressing button on headset) it just picks up the call and immediately hangs up. Sometimes it does this 3-4 times in less than a second (I hear the clicking sound 3-4 times).
This also happens if I press the "answer call" on my phone instead of clicking the headset - yet still only 5-10% of all calls.