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Hi there,

I have only recently installed a W52P system in my house and for some reason every now and then the phone rings and the caller ID shows 8001 and sometimes 1000.
If answered there is nothing on the line, no sound etc.
please help as this is extremely annoying!

Thanks
Gerard
(03-09-2015 04:31 AM)Gedinz Wrote: [ -> ]Hi there,

I have only recently installed a W52P system in my house and for some reason every now and then the phone rings and the caller ID shows 8001 and sometimes 1000.
If answered there is nothing on the line, no sound etc.
please help as this is extremely annoying!

Thanks
Gerard

Hello Gerard,

Please follow this thread to block the "Ghost Call":http://forum.yealink.com/forum/showthrea...ight=ghost
In short, you should disable the Allow IP Call and enable the Accept SIP Trust Server Only.

Thanks.
Regards,
Peter
I have same issue with W52P
Hi,

If in case you're interested in a CTI solution that will integrate your CRM to your phone system, you can check out a company called Tenfold. They offer features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend.

https://www.tenfold.com/integrations/yealink/
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