Yealink Forums

Good morning,

I have a Yealink T22P that stopped working at a client, when the I power the device, only LCD and the green light lit up.

Is the phone dead? What can I to try to fix this?

Thanks in advance.

(12-17-2014 02:46 PM)jmanhique Wrote: [ -> ]Good morning,

I have a Yealink T22P that stopped working at a client, when the I power the device, only LCD and the green light lit up.

Is the phone dead? What can I to try to fix this?

Thanks in advance.

Hello Jmanhique,

Please try to boot from Recovery Mode and updating firmware test, if failure, it may attribute to LCD module or mainboard issue, then contact your phone distributor for replacing.
For detailed operation about Recovery Mode, Please refer to :How-to-upgrade-Yealink-phone-on-recovery-mode-T22.zip

Thanks.
Best Regards,
Peter

(12-18-2014 05:29 PM)Yealink_Peter Wrote: [ -> ]

(12-17-2014 02:46 PM)jmanhique Wrote: [ -> ]Good morning,

I have a Yealink T22P that stopped working at a client, when the I power the device, only LCD and the green light lit up.

Is the phone dead? What can I to try to fix this?

Thanks in advance.

Hello Jmanhique,

Please try to boot from Recovery Mode and updating firmware test, if failure, it may attribute to LCD module or mainboard issue, then contact your phone distributor for replacing.
For detailed operation about Recovery Mode, Please refer to :How-to-upgrade-Yealink-phone-on-recovery-mode-T22.zip

Thanks.
Best Regards,
Peter

Good day,

I tried the instructions but, unfortunately there's no response on the phone. Looks like it doesn't even give the chance for it to boot


Regards

Jose


Regards