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I am hoping that feature becomes available in a future firmware myself, on a per hand-set basis. Some users do prefer the 24 hr format, others prefer the 12 hr format.

(01-06-2015 12:15 AM)steve.ot Wrote: [ -> ]I am hoping that feature becomes available in a future firmware myself, on a per hand-set basis. Some users do prefer the 24 hr format, others prefer the 12 hr format.

Hello Steve,

I'm sorry for the late update, our R&D have reproduced this issue and find the reason.
Please add below parameters in config.cfg and autoprovision it.
auto_provision.custom.protect = 1

Thanks. Kindly let me know your test result.

Regards,
Peter