10-14-2014, 04:20 PM
Hi all
We have an Innovaphone PBX with lots of Yealink devices. Different models. All is working fine except on the T38 of the receptionist. She doesn't see the group diversion or IVR name of the menu when she get's incoming calls. Therefore she cannot pickup the phone with the right language or greeting. All other models show this, except for the T38. I've been playing with the Caller ID header but no change....
Thanks
Steven
We have an Innovaphone PBX with lots of Yealink devices. Different models. All is working fine except on the T38 of the receptionist. She doesn't see the group diversion or IVR name of the menu when she get's incoming calls. Therefore she cannot pickup the phone with the right language or greeting. All other models show this, except for the T38. I've been playing with the Caller ID header but no change....
Thanks
Steven