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Hi, sorry if this is a basic question, but we are setting up a conference call in the meeting room so that remote staff can dial in and listen to the meeting - but we want to ensure, after the initial introductions so that the remote staff can hear us, but we can't hear them.
Do I just reduce the volume in the active call?
Thanks,

Hi Rebelscum,

I think you are using a network conference which is hosted by PBX server?
If yes, the setting should be in PBX serve side. Pleae inquire your pbx service provider for an information.

Regards,
James

thanks for your reply, its a virtual pbx system, all admin is via the web browser, unfortunately there are no options to mute the active callers in a conference call.