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Respectfully, your forum site would be much more effective if the search function was not literal. Setting the forum to use a "like" search would allow users to enter multiple key words vs just a key phrase to search.

Doing this would increase the usability of the forum, increasing the likelihood of finding an answer to a question and decreasing the number of posts that your support team responds to
Hi Craig,

Very thanks for your suggestion.
We will consider it when improving the forum.

Regards,
James
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