08-28-2014, 05:20 AM
I have a Yealink T38G phone. I have it configure as the First 5 Line Keys are setup as Call Parks and the 6th Line Key is set as a Speed Dial to an Internal Phone Device. I am Currently Using 3cx as my PBX.
The issue I am having is I will be on a Call and I will put that call on Hold via the Hold Button on the Phone. I will then press the Line 6 Key to Speed Dial the extension so I can let the person on that Extension know that they have a call. However, the call that is on Hold is actually Transferred via an Unattended Transfer instead of my phone calling the speed dial number. How can this be resolved so that it does not transfer in any way with the current call I have on Hold?
The issue I am having is I will be on a Call and I will put that call on Hold via the Hold Button on the Phone. I will then press the Line 6 Key to Speed Dial the extension so I can let the person on that Extension know that they have a call. However, the call that is on Hold is actually Transferred via an Unattended Transfer instead of my phone calling the speed dial number. How can this be resolved so that it does not transfer in any way with the current call I have on Hold?