06-27-2014, 05:02 AM
I'm trying to get a T26p latest firmware to log into a queue provided by an Elastix 2.4.0 server.
For testing purposes the queue number is 6260, and the extension is 101
I can manually log in and out of the queue by manually dialing *456260. There currently isn't a password on the queue.
However, I can't seem to figure out what is needed required to login if using an ACD DSS key.
I have assigned the ACD type to DSS Memory Key 1, pressing the key gives me an ACD display, asking for USER ID and password. What info do I need to put in this field?
For reference I assumed this would be *456260, but it doesn't work.
Also, looking at the Asterisk console, it doesn't appear that the phone is even trying to login to the server.
For testing purposes the queue number is 6260, and the extension is 101
I can manually log in and out of the queue by manually dialing *456260. There currently isn't a password on the queue.
However, I can't seem to figure out what is needed required to login if using an ACD DSS key.
I have assigned the ACD type to DSS Memory Key 1, pressing the key gives me an ACD display, asking for USER ID and password. What info do I need to put in this field?
For reference I assumed this would be *456260, but it doesn't work.
Also, looking at the Asterisk console, it doesn't appear that the phone is even trying to login to the server.