06-07-2014, 10:10 PM
Every week or so we are getting SEARCHING FOR BASE on the handsets and we need to power cycle the base unit. We are on latest firmware .20 and tried roll back version .15 as well. Anyone else having this issue?
(10-05-2014 09:04 AM)elementpbx Wrote: [ -> ]I have had the same issue.. its when I added the repeaters.. I had to remove and put a different solution in place. I got the hardware back used my own base and upgraded handset/base to v73 and saw the issue my customer was having.. It goes into searching for base but still shows signal strength?? I have to reset base to get the handset to connect.
(10-09-2014 05:36 PM)Yealink_James Wrote: [ -> ](10-05-2014 09:04 AM)elementpbx Wrote: [ -> ]I have had the same issue.. its when I added the repeaters.. I had to remove and put a different solution in place. I got the hardware back used my own base and upgraded handset/base to v73 and saw the issue my customer was having.. It goes into searching for base but still shows signal strength?? I have to reset base to get the handset to connect.
Hi elementpbx,
Do you mean that you can reproduce the rebooting problem when you connect the repeater in your lab?
If yes, may I know how the w52p system is deployed in your lab? Only one base with V73 and one repeater?
About the sehacing for base issue will phone automatically connect to base quickly when it lose connection or you must have to reset base?
Regards,
James
(10-09-2014 08:53 PM)elementpbx Wrote: [ -> ]A 52 Base unit with 3 handsets. One repeater. The battery goes dead on any handset. When you boot the handset back up many times it will not connect and say SEARCHING FOR BASE for 5 minutes. We have to pull battery out of handset and reboot phone. Then it will connect. The battery life is very poor on the Yealink phones compared to other competitor phones. We have upgraded to v73 and found same issue. I'm sure your lab can reproduce.
(10-09-2014 05:36 PM)Yealink_James Wrote: [ -> ](10-05-2014 09:04 AM)elementpbx Wrote: [ -> ]I have had the same issue.. its when I added the repeaters.. I had to remove and put a different solution in place. I got the hardware back used my own base and upgraded handset/base to v73 and saw the issue my customer was having.. It goes into searching for base but still shows signal strength?? I have to reset base to get the handset to connect.
Hi elementpbx,
Do you mean that you can reproduce the rebooting problem when you connect the repeater in your lab?
If yes, may I know how the w52p system is deployed in your lab? Only one base with V73 and one repeater?
About the sehacing for base issue will phone automatically connect to base quickly when it lose connection or you must have to reset base?
Regards,
James