Yealink Forums

Hello, I am seeing some intermittent errors with Yealink phones.

We have a PBX with a ring group of 4 extensions.

When an inbound call comes in, a user answers but the other phones continue you to ring for a further 3-4 seconds.

I have looked on the server, and I can see that the server is sending no options packet back to the router but the phone logs it's self don't really show anything.

Quote:1889:[2014-05-20 14:51:02] -- Executing [h@default:1] NoOp("Local/nvm2886602@default-0002015a;2", "") in new stack

^ log from the server

Quote:U 2014/05/20 14:51:02.339409 109.224.232.93:5060 -> 109.224.240.164:5060
SIP/2.0 200 canceling.
Via: SIP/2.0/UDP 109.224.240.164:5060;branch=z9hG4bK6faf1f1e.
From: sip:01225422176@sip.gradwell.net;tag=as5d5d7563.
To: sip:phone2886602@sip.gradwell.com;tag=846107bc80f9159348fec5b0587ddba2-dd57.
Call-ID: 3d966c4c75e01f4d41b83a5679cd1d98@109.224.240.164:5060.
CSeq: 102 CANCEL.
Server: OpenSIPS (1.6.4-2-notls (x86_64/linux)).
Content-Length: 0.
.

U 2014/05/20 14:51:02.339444 109.224.232.93:5060 -> 109.224.240.164:5060
SIP/2.0 487 Request Terminated.
Via: SIP/2.0/UDP 109.224.240.164:5060;branch=z9hG4bK6faf1f1e.
From: sip:01225422176@sip.gradwell.net;tag=as5d5d7563.
To: sip:phone2886602@sip.gradwell.com;tag=846107bc80f9159348fec5b0587ddba2-dd57.
Call-ID: 3d966c4c75e01f4d41b83a5679cd1d98@109.224.240.164:5060.
CSeq: 102 INVITE.
Server: OpenSIPS (1.6.4-2-notls (x86_64/linux)).
Content-Length: 0.

^ Sip msg from the server

Attached is the phone logs of the phone that continued to ring.

Has anyone got any experience of this problem before? I have had reports of this happening on Snom phones but I am yet to see evidence of this. Any input here would be great.

Hi anthonycleaves,

Pleae test below firmware which may have solved your issue.
7.70.23.12.rom